
- Anthony Drimones, Chief Operations Officer
We will always be there when you need us, period. We're sure that's not enough for you, it wouldn't be enough for us, so we'll explain what really makes FeBox a trusted web hosting provider:
100% Network Uptime
The industry standard is 99.999% uptime, but we feel that due to our extensive redundant setup, 100% is a piece of cake. Any less and we'll be paying for part of your bill.
24/7 Direct Line to Engineers
No voicemail, call center, or a tech to have you run some "tests", you will reach one of our engineers everytime you call the support line.
Expansive Range of Solutions
We look out for you:
From the moment you begin using our services, we don't just treat you like a client, but as a business partner. We will not become a "yes-man" by simply agreeing to something that you will outgrow in a month. Every purchase you request, we will evaluate it to see if that is the best route to take. With many of our clients, we actually use the the service they provide or have even lined up prospects for them! It helps when your provider knows who they are providing for, doesn't it?
Tailored Solutions
When your application is down, you are losing money by the second. Then, to add insult to injury, your company image degrades. If you don't have a solution in mind to conquer your issue, whether it be an application that is about to boom with traffic, storage woes, security paranoia--we can bring the firepower.
The IronPanel
When you signed up with a past provider, did they send you an email with 5 usernames and passwords for all of the services you just purchased? Yeah, we thought so. That’s why we created the IronPanel. Since there are just too many features to put in a sentence, we detailed some of the features below.
- - Unique secure login system designed by us
- - Support tickets
- - Billing
- - Add support staff
- - View your server specs
- - View your bandwidth graphs
- - Reboot your servers
- - Reload your servers operating system
- - View your IP addresses
- - Manage reverse DNS entries for your IPs
- - Much more.